FAQ

How can I contact Beper’s Customer Care?
For all technical information, to find a spare part, to operate the products or to report a fault and receive assistance, you can contact us in the followin...
Mon, 21 Oct, 2019 at 9:46 AM
Where can I find product user manuals?
User manuals of the products can be downloaded in pdf format from the website beper.com  Enter in the search section the product code for which you want to...
Wed, 30 Oct, 2019 at 10:11 AM
What is a ticket?
A support ticket is a request for technical support from our Customer Care. The ticket can be presented without time restrictions, but will be examined by ...
Fri, 8 Nov, 2019 at 10:22 AM
How can I find my product code?
The product code can be found on the label attached to the product or printed on the product. The same data are also reported on the product box in the a...
Fri, 8 Nov, 2019 at 10:33 AM
How can I order a spare part?
If you to order a saprea part, please send an email to assistenza@beper.com or fill out the form in the customer care section of the official website beper....
Fri, 8 Nov, 2019 at 10:38 AM
What should I do when I have a defective product?
In the case of a defective product,contact yuor local seller or open a  new ticket here  https://customercare.beper.com/en/support/tickets/new
Fri, 8 Nov, 2019 at 10:47 AM